International Call Centre Agent

Job Context

  • Applicants must be fluent in English and be able to work at night shift (8.30 pm to 5.30 AM).
  • Job Location: Mirpur, Section 13, Dhaka.

Job Responsibilities

  • Serving USA, Canada, UK, and Australian customers.
  • Setting up appointments and generating Telesales in the USA, Canada, UK, and Australian markets.
  • Taking outbound calls to reach target customers and generation of leads or Appointment setting.
  • Recording customers’ data to identify their expectations and behaviors.

Employment Status


Educational Requirements

  • A Level, O level, HSC pass / BBA / MBA (Not mandatory).
  • Having good command in English speaking or having IELTS score will get preferences.

Experience Requirements

  • At least 1 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 40 years
  • USA-based MCA, Janitorial/carpet cleaning, Air duct campaign experienced candidate will get an appointment without any training.
  • Applicants having 1 year of working experience in any International Call Center are preferred with attractive remuneration packages.
  • Experienced in the campaigning of MCA, Janitorial/carpet cleaning, and Air duct will get preference.
  • Experience in the BPO industry will get preference.
  • Must be good at English Speaking.
  • Able to work in Telemarketing services.
  • Able to work at night shift (8.00 pm to 5.00 AM).

Job Location

Dhaka (Mirpur)


  • Tk. 15000 – 30000 (Monthly)
  • Market standard salary structure will be offered considering the competencies starts from Taka 15,000 to 30,000

Compensation & Other Benefits

  • Attractive Sales Bonus (an agent can earn up to TK. 10,000 as a sales bonus).
  • Attendance Bonus (TK. 1,000 per month) from 1st month.
  • Bonus: 2 festival bonuses and year-end special incentive bonuses in a year (based on performance & company rules).
  • Free Dinner Facilities.
  • Transport allowance TK. 1,000 will be provided from 1st month.
  • Weekly 2 holidays (Saturday & Sunday).
  • Salary review in every 6 months.
  • Special facilities for Students, Insurance coverage, and Saving Schemes for all (after 6 months).
  • Others benefit as per company policy.
Job Type: Full Time
Job Location: Dhaka

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